Apart-hotel Casa Karina Casa Karina in Bansko

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comments 5

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  Gary Nelson

  :: 05 May 2019 22:34:24

  Lovely hotel. Good facility's with a great pool and sauna, steam room. All off the staff have a good attitude and where very helpful. Wide variety of food in restraunt.

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  Sergey Tripalin

  :: 01 April 2019 22:00:42

  Good food, friendly client oriented stuff. Animation team spoke different languages. Good place to stay with the kids.

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  Michal Cohen

  :: 14 February 2019 11:12:51

  Helpful staff (Musi is awesome!), decent food, nice rooms, good Sauna. House keeping is not that good. Facilities are problematic, a lot of things are broken / not available and so. Notice that the "all included" deal does not include a lot of things.

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  Polina Pesheva

  :: 12 January 2019 17:29:19

  Very nice spa and ski hotel! Kids and family friendly. Good location near the Gondola. Great food. Nice staff.

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  Tom Forrest

  :: 09 January 2019 21:33:29

  A nice friendly hotel. The staff are amazing. The food is really good too. It was only small things that stopped this from being 5 star rating. We were in one of the apartments. There was no cutlery or plates etc. Small things like the bathroom shelf was hanging off and could so easily have been fixed. The hotel is very warm but the stairwells where the lifts are , are cold. This is very noticeable when you come from the spa. The spa is very nice But it does need some maintenance. The ladders into the pool are very lose. The tiles all around the pool are very slippery. We saw 2 people fall because of the tiles. The sauna and steam room are great as is the massage service. The people who work in the spa are very nice. There is a room where you leave skis and boots. This is very good and the concierge is very helpful. He is very good at helping remove boots for children. It is a great hotel that needs a bit of TLC but the staff are first rate. There is a ski hire shop next door with good equipment and great prices. The guys there are also very helpful.